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Privacy Policy & Data Protection
Last Updated: 09.02.2026
At ProtoDep, we value the security of your personal data and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Data Controller
ProtoDep acts as the data controller in accordance with applicable data protection laws.
2. Personal Data We Collect
We collect the following personal information through our website:
- Name and Surname
- Phone Number
- Email Address
- Location Information (Country)
- Project Details (information you share in the quote request form)
3. Collection Method and Legal Basis
Your personal data is collected through:
- Quote request form
- Contact form
on our website, with your explicit consent.
We process your data based on:
- Your explicit consent
- Performance of a contract
- Legitimate interests pursued by the data controller
4. Purpose of Data Processing
We use the collected personal data for the following purposes:
- To communicate with you
- To evaluate your quote request and provide customized pricing
- To understand project details and provide appropriate services
- To manage your 3D printing and rapid prototyping projects
- Customer relationship management
- To improve our service quality
- To fulfill our legal obligations
5. Data Retention Period
Your personal data is stored for as long as necessary for the purposes for which it was collected and as required by applicable law. After project completion, except for legal retention obligations, your data will be deleted or anonymized upon your request.
6. Data Transfer
Your personal data may be transferred to:
- Our business partners (suppliers, logistics companies)
- Public institutions and organizations within the framework of our legal obligations
for the purposes stated above. Your data is not transferred outside your country.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Know whether your personal data is being processed
- Request information about your personal data if it has been processed
- Learn the purpose of processing and whether data is used accordingly
- Know the third parties to whom your personal data has been transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of your personal data under certain conditions
- Request notification of correction, deletion, or destruction to third parties
- Object to adverse results arising from automated processing of your data
- Request compensation for damages arising from unlawful processing of your data
8. How to Exercise Your Rights
To exercise the rights mentioned above, you can submit your request with necessary identification information to:
- Email: gdpr@protodep.com
9. Contact
For questions about our Privacy Policy, please contact us:
Email: contact@protodep.com
Phone: +90 262 653 0500